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Setting up a store's tax ​

For
Administrator
Where
Back office
Permission
Manage stores and settings
Checked on

Each store charges its own taxes: a new store charges none until you set them. You check the store's taxes on a single screen, and you can change them later.

Before you start ​

A tax change only applies to future sales. Past sales keep the tax they were made with: nothing is rewritten.

Seeing a store's tax ​

The list in Settings > Stores and registers shows, in the Default tax column, what each store charges. A new store shows "No tax configured".

A new store's row in the list: No tax configured, no registers

Checking a store's taxes ​

  1. Open Settings > Taxes.

    The Settings menu, the Taxes entry outlined, and the title of the Taxes page

  2. Find the store's box, under Stores. For a new store, it shows "No tax checked yet." Check a tax, for example TPS — 5 %.

    The store's box: No tax checked yet, the TPS — 5 % box outlined

  3. Check the other taxes the store charges, for example TVQ — 9.975 %.

  4. Click Save followed by the store's name.

    The store's box with TPS and TVQ checked, the Save Magasin Exemple — Trois-Rivières button outlined

The screen shows "Taxes of Magasin Exemple — Trois-Rivières saved." The store's next sales take these taxes. On the receipt, each tax appears on its own line.

The message Taxes of Magasin Exemple — Trois-Rivières saved.

The store's next sales take the saved taxes right away. Check the boxes before you save a store that is already selling.

Changing a store's taxes ​

To make a store stop charging a tax, or charge one more:

  1. Open Settings > Taxes.

  2. Check or uncheck the taxes you want in the store's box, for example uncheck TVQ — 9.975 %.

    The store's box with the TVQ — 9.975 % box unchecked and outlined

  3. Click Save followed by the store's name.

The store now charges its new taxes. The Default tax column of Settings > Stores and registers shows them.

The store's row in the list: Quebec — TPS (5 %)

A store must charge at least one tax: with no box checked, the screen answers "Check at least one tax." To change a tax's rate in every store, see Changing a tax rate.

Troubleshooting ​

"This store's taxes are managed on the Taxes screen. Change them there." ​

This message appears when you change Default tax on the page of a store whose taxes are already set in Settings > Taxes. Change them in Settings > Taxes, as above.

"Add the tax classes of your products first (below) before saving a store." ​

No tax class exists yet. Add one in Settings > Taxes, then save the store.

"Saving refused: … active product(s) without tax in this store" ​

Some active products have no class that gives them a tax in this store. The message names these products: choose their tax class on their product page, then save the store again.

See also ​