Skip to content

Setting a store's local time ​

For
Administrator
Where
Back office
Permission
Manage stores and settings
Checked on

Each store has its own local time. It places the start and the end of its days: a store in Vancouver does not close its day at the same hour as a store in Montréal. Set it when you add a store, and whenever it changes time zone.

Before you start ​

Reports date a store's sales, register sessions and returns by its local time. A wrong local time therefore shifts that store's days in the reports.

Setting the local time ​

  1. Open Settings > Stores and registers, then click the store's pencil, in the Edit column.

    The row of the Vancouver store in the list: the edit pencil outlined

  2. Find Local time in Store details. Your business's default time zone is suggested there.

    The Store details section: the Local time list outlined, set to Eastern Time — Montreal, Toronto

  3. Type the name of a city in Local time, for example Vancouver. The list offers the matching times.

    The Local time list with Vancouver typed: the entry Pacific Time — Vancouver, Victoria outlined

  4. Choose the time in the list.

  5. Click Save, at the bottom of the page.

    The Local time list set to Pacific Time — Vancouver, Victoria, and the Save button outlined

The screen shows "Changes saved."

The title of the store's page and the notice Changes saved.

When a store is created, the local time is suggested from the province of its address, as long as you have not chosen one yourself. For an existing store, it only changes if you change it.

Choosing the right local time ​

The list gives the name of the time and its cities, then the time zone in brackets, for example "Pacific Time — Vancouver, Victoria (America/Vancouver)". The city you type only helps you find the right line: that time is what is saved for the store.

Two stores of the same business can have two different local times. The business's default time, in Settings > General, is only the suggestion made when you add a store.

Checking a store's local time ​

  1. Click the arrow left of the store's name in the list under Settings > Stores and registers.

  2. Click the Store information tab.

    The unfolded row of the Vancouver store, Store information tab: Time zone, Pacific Time — Vancouver, Victoria

The Time zone line gives the store's local time.

Troubleshooting ​

"Unknown local time: choose a city from the list" ​

You typed text without choosing an entry in the list. Type the name of a city, then click the time that is offered.

"The store’s local time is unknown…", on the Taxes screen ​

The Taxes screen needs the store's local time. Set it as above, then save the store's taxes again (see Setting up taxes).

See also ​