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Giving a product several barcodes ​

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Manage the catalogue
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The same product can have several barcodes: the old packaging and the new one, the manufacturer's code and another supplier's, or an in-house code. Each one scans and leads to the same product. This guide adds codes to an existing product.

Before you start ​

Add a barcode ​

  1. Open Catalog > Products, search for the product, then click its name.

    The product list, the name Chaise pliante circled

  2. Scroll down to the Inventory section. Under Codes, the product shows its current codes. Click Add a code.

    The Inventory section, a single code, the Add a code button circled

  3. In Type of code 2, choose the type of the new code, for example UPC.

    The Type of code 2 list circled, UPC chosen

  4. In Code 2, type the code, for example 779100990626.

    The Code 2 field circled, the UPC code typed

  5. For a third code, click Add a code again, choose In-house code in Type of code 3 and type the code in Code 3. An in-house code is a code you create yourself: the software does not check its form.

    The three codes: EAN, UPC and in-house code, the Code 3 field circled

  6. Click Save, in the bar at the top of the sheet.

    The bar at the top of the sheet, the Save button circled

The sheet keeps the three codes. The first one in the list is the one the sheet shows to staff: "Code shown to staff". All the codes scan.

The saved Inventory section: three codes, and the code shown to staff

Find the product by one of its codes ​

In Catalog > Products, Search products accepts any of the codes. Typing the UPC code, for example, brings up the product, under its first code.

The search by the UPC code circled, which finds the folding chair

Remove a barcode ​

  1. Open the product's sheet, Inventory section.
  2. Click Remove code followed by the code's number.
  3. Click Save.

The code is released: another active product can carry it. The product keeps its item code and its other codes.

Troubleshooting ​

"Code entered twice" ​

The same code is on two lines of the list. Remove one of them: a code appears only once on a product.

The UPC code typed a second time, the message Code entered twice under the Code 4 field

"Invalid code for this type (length or check digit)" ​

The code does not have the form of its type. Check the type chosen in Type of code, or type the code again.

The code already belongs to another product ​

Saving is not refused: the product receives an internal code until the other product releases the code. See Understanding product codes and barcodes.

See also ​