What's new on November 15, 2026
- Released on
- Sections affected
- Sell, Troubleshooting, Settings, Customers
What changed on screen in Braavu POS on November 15, 2026: what you see, where to see it and the guide that explains it.
An approved discount no longer follows a growing cart
When a manager approves a percentage discount, the approval is valid for the amount the manager saw. If you then add items, raise a quantity or raise a price, the register asks for a manager's approval again when the discount goes beyond the merchant's threshold or what your role allows. Without approval, the quantity stays the same, or the sale does not move to payment, and a message says so.
Where to see it: Sell > Sell, then Discount. The guide: Applying a discount to a sale.
The sale keeps the amount the manager approved
The sale now records the amount of each discount a manager approved. If a discount grew since, the web register refuses the sale with the message "The discount is beyond the amount the manager approved": apply the discount again and have it approved again. At the installed register, the sale is kept and the difference is reported.
Where to see it: Sell > Sell, when paying for a discounted sale. The guide: Applying a discount to a sale.
Giving back the overpayment of a special order
When a special order took money it cannot keep, for example a deposit that arrived after it was cancelled, it shows "Overpayment to give back to the customer". The Give back the overpayment button hands this money back to the customer in cash, only once, even when the order is cancelled or handed over. Once the overpayment is given back, it no longer prevents erasing the customer's record.
Where to see it: Sell > Sell, then Orders, under the customer's order. The guide: Taking and handing over a special order.
Unprinted receipt: the drawer opens on the next try
When the receipt of a sale paid in cash does not leave at all (printer missing, not found or print job refused), the drawer stays closed. Once the printer is fixed, Print the receipt prints the receipt and opens the drawer, on the installed register and on the web register alike. After an Uncertain print, nothing changes: a reprint never opens the drawer.
Where to see it: the receipt panel, after Take payment. The guide: Handling a paid sale whose receipt does not print.
Web register: the expected float follows the last closing, even after the backup register
After an outage, the backup register takes over and the web register session stays open until you come back. When you then close that session on the web register, that count, minus the deposit, is what the next opening shows as the Expected float. Before, the screen could show the float left by the backup register, closed earlier, and flag a float discrepancy that did not exist.
Where to see it: Sell > Open / Close, when opening the web register. The guide: Opening a register.
Replacing a register's computer without revoking it
The record of an active workstation offers Replace this computer: the register code issued installs the new computer on the same register, and the old one changes to the status Replaced, distinct from Revoked. A replaced workstation no longer sells or syncs, but the sales left on its disk can still be sent to the server. Revocation remains the way to handle a lost or stolen computer.
Where to see it: Settings > Installed registers, a workstation's record, under Actions and Register history. The guide: Replacing or restoring a workstation.
Releasing a sale on hold kept by a lost workstation
A sale on hold resumed on a workstation that does not come back (lost, stolen or replaced) stayed kept by it: no other register could resume it. Once that workstation is revoked or replaced, its record lists the sales it still keeps, and a manager releases them with a reason: they go back to the list of sales on hold of every register in the store. The release is logged.
Where to see it: Settings > Installed registers, the workstation's record, section Sales on hold kept by this register. The guide: Replacing or restoring a workstation.
A promo code left reserved becomes free again
A unique code or a coupon entered in a sale that neither used nor returned it (power or network outage, interrupted sale) no longer stays blocked forever: it becomes free again on its own 24 hours after it was entered. For a unique code, a manager can also release it right away: the Release the reservation button appears on the row of a Reserved code. The release is kept in the log, and a sale already made with this code stays paid as it was.
Where to see it: Catalog > Promotions, the record of a promotion with unique codes, Unique codes section, and the message "This code is already reserved by another sale…" at the register. The guide: Using a coupon at the register.
Layaway paid with store credit: recorded even if the credit hold has ended
When a register sends a layaway deposit or settlement paid with store credit late, it is recorded even if the credit hold expired or was released in the back office in the meantime: the customer has their receipt. After a release, the credit still available is spent; after an expiry, if it no longer covers the whole amount, nothing is debited and the payment shows the anomaly "Paid with store credit after its hold expired, without enough credit left". Before, this payment stayed stuck in the register's uploads.
Where to see it: the layaway page, and Settings > Anomalies after a release in the back office. The guide: Understanding store credit.
Releasing a web order left on a lost register
When the register that was handing over a web order is lost, stolen or replaced, the order no longer stays stuck "Being handed over at another register". Once that register is revoked, an administrator releases the order, with the reason and proof that it was not handed over; the release is kept in the log, and another register can then hand it over.
Where to see it: Settings > Register uploads, then Web order handovers in progress. The guide: Following register uploads.
Releasing a special order blocked by a lost register
When the register that was handing over or cancelling a special order was lost, or its operation was refused, the order no longer stays frozen: an administrator can release its reservation from the order page, with a reason and proof that nothing was handed over or refunded. Another register can then hand over or cancel the order.
Where to see it: Sales > Special orders, the order page, under Release a register's reservation. The guide: Taking and handing over a special order.