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Cash in and cash out ​

For
Cashier, Manager
Where
Installed register, Web register
Permission
Sell at the register, Cash in or cash out
Checked on

A cash in or a cash out moves money in or out of the drawer without a sale: change received from the bank, a deposit to the safe, an expense reimbursement. Each movement is recorded in the session journal with its reason, and the closing takes it into account.

Before you start ​

  • The register must be open (Opening a register): without an open session, no movement is possible.
  • A cash in needs the permission to sell. A cash out needs the permission Cash in or cash out. On the web register, without it, a manager of the store approves each cash out with their PIN (Getting a manager's approval). On the installed register, the whole Cash movements screen needs this permission.
  • Have the reason ready: it is required (255 characters at most) and it stays in the journal.

A cash movement is not edited and not erased. A mistake is corrected by an opposite movement: a cash in recorded by mistake is corrected by a cash out of the same amount, with a reason that says so.

Record a movement ​

To record a movement on the installed register:

  1. Tap Register: opening, movements, closing, then Cash movements.

    The open register, with the Cash movements button circled

  2. Choose Cash in or Cash out in Movement type.

  3. Type the Amount, in dollars, for example 20 or 12.35. It must be payable in cash, to the nickel.

  4. Type the Reason.

  5. Tap Record the movement.

    The form: a cash in of $20 with its reason, the Record the movement button circled

A message confirms: Movement recorded in the cash journal.

The message Movement recorded in the cash journal

The Session journal shows the opening float, then each movement, from the oldest to the most recent.

The session journal: the opening float of $20.00 and the cash in of $20.00

A cash out above the store threshold requires a manager's PIN: the Manager approval section appears, the manager picks their name in Manager, types their PIN and taps Approve.

The screen also shows a notice about opening the drawer without a sale: it is not done from here (Opening the cash drawer without a sale).

To record a movement on the web register:

  1. Open Sell > Cash management. The screen shows Remove cash, Add cash and the Movements of the session, which start with the opening float.

    The Sell menu, the Cash management entry circled, the two buttons and the session journal

  2. Click Add cash (a cash in) or Remove cash (a cash out).

  3. Type the Amount and the Reason, then click Record the movement.

    The Add cash to the drawer window: $20 and the reason, the Record the movement button circled

The window closes and the journal shows one more line: the date, the employee, the type, the amount and the reason.

The session journal with the opening float of $200.00 and the cash in of $20.00

When the amount is unusual, the register asks: Unusual amount: cash in of followed by the amount, then Do you confirm this amount? Click Confirm, or Correct to type the amount again.

Correct a movement recorded by mistake ​

To correct the $20 cash in recorded twice, record the $20 cash out that cancels it:

  1. Click Remove cash (on the installed register, choose Cash out).

  2. Type the same Amount and a Reason that says why, for example "Correction: entry recorded twice".

    The Remove cash from the drawer window: $20 and the reason for the correction, the Record the movement button circled

  3. Click Record the movement.

The journal keeps both lines: the cash in and the cash out. Nothing is erased, and the expected amount at closing is right.

The session journal: the opening float, the $20.00 cash in and the -$20.00 cash out with the reason for the correction

Find the movements ​

The Cash movements report totals the movements, by type, over a period. Each movement carries the employee and the reason entered here.

Troubleshooting ​

The buttons are greyed out ​

The store's Cash payment method is no longer active, or the register is suspended because a backup session was received: the screen says "Close the register in Open / Close first, then open it again to sell or move cash". Close the register, then open it.

"Amount refused: positive, payable in cash (to the nickel)" ​

The amount must be positive and payable in cash: a multiple of 5 cents, with two decimals at most.

See also ​